LAST UPDATED: 11/17/2025
CARLA BERTOGNA VISINTINI DE CARVALHO, a private legal entity, headquartered at Avenida dos Andradas, 352 - Zona 5 - Maringá, PR, Brazil, registered under CNPJ/MF No. 47.753.931/0001-24 (“Store Owner”) takes your privacy seriously and is committed to the security and protection of data belonging to all its customers, partners, suppliers and users (“Users” or “you”) of the website “carlavisintini.lojavirtualnuvem.com.br” and any other website, store or app operated by the Store Owner (referred to simply as the “Store”).
This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and in messages we exchange with you (“Communications”). This Privacy Policy applies only to information collected through the Store.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF AND AGREE WITH THE TERMS SET OUT HEREIN AND WITH THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING THE PERSONAL DATA YOU MAKE AVAILABLE ON THE STORE.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you may exercise regarding the Personal Data we process. If you have any questions about the use of Personal Data, please contact [email protected].
Additionally, this Privacy Policy does not apply to any third-party applications, products, services, websites or social media features that may be offered or accessed through the Store. Accessing such links will take you away from the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about such third-party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.
If you send us Personal Data relating to other individuals, you represent that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.
For the purposes of this Privacy Policy:
“Personal Data” means any information that, directly or indirectly, identifies or may identify a natural person, such as name, national ID number, date of birth, IP address, among others;
“Sensitive Personal Data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, membership in a union or religious, philosophical or political organization, health or sex-life data, genetic or biometric data;
“Processing of Personal Data” means any operation carried out on Personal Data, by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Any other operation provided for under applicable law is also considered Processing of Personal Data;
“Data Protection Laws” means all legal provisions governing the Processing of Personal Data, including but not limited to Brazilian Law No. 13,709/18, the General Personal Data Protection Law (“LGPD”).
We collect and use Personal Data to manage our relationship with you and to better serve you when you purchase products and/or services from the Store, personalizing and improving your experience. Examples of how we use your data include:
Enabling you to purchase products and/or services from the Store;
Confirming or correcting the information we have about you;
Sending you information we believe may be of interest to you;
Personalizing your experience using the Store;
Personalizing advertising shown to you, based on your interest in our Store; and
Contacting you using a provided phone number and/or email address. We may contact you in person, by voice message, through automatic dialing equipment, by text message (SMS), by email, or through any other communication method your device is capable of receiving, as permitted by law and for reasonable commercial purposes.
In addition, the Personal Data provided may also be used in whatever way we deem necessary or appropriate: (a) under the terms of Data Protection Laws; (b) to comply with legal process requirements; (c) to comply with a court order, regulatory decision, or decision of competent authorities, including authorities outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy and security, or those of you or third parties; (f) to detect and prevent fraud; (g) to allow us to pursue available remedies or limit damages we may suffer; and (h) in other ways permitted by law.
THE PLATFORM IS NOT INTENDED FOR PEOPLE UNDER 18 (EIGHTEEN) YEARS OF AGE, AND WE ASK THAT SUCH PEOPLE DO NOT PROVIDE US WITH ANY PERSONAL DATA.
You are not required to share the Personal Data we request; however, if you choose not to share it, in some cases we may not be able to provide you with full access to the Store, certain specialized features, the necessary assistance, or to deliver the product or provide the service you contracted for.
The general public can browse the Store without needing to register or submit any Personal Data. However, some Store features may depend on registration and the submission of Personal Data, such as completing a purchase/contracting a service and/or enabling us to deliver the product/provide the service.
When you contact the Store, we may collect:
Contact data. First name, last name, phone number, city, state and email address; and
Information you submit. Information you submit via forms (questions, complaints, suggestions, feedback, compliments, etc.).
While browsing the Store generally, we may collect:
Location data. Geolocation data when you access the Store;
Preferences. Information about your preferences and interests regarding products/services (when you tell us what they are or when we infer them from what we know about you);
Store browsing data. Information about your visits and activities on the Store, including the content (and any advertisements) you view and interact with, information about the browser and device you're using, your IP address, your location, and the address of the website you arrived from. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, see how we use Automatic Data Collection Tools in item 7 below;
Anonymous or aggregated data. Anonymous survey responses or anonymous, aggregated information about how the Store is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely you could be identified using such data with available technology; and
Other information we may collect. Other information that does not specifically reveal your identity or is not directly linked to an individual, such as browser and device information; Store usage data; and information collected via cookies, pixel tags and other technologies.
We do not collect Sensitive Personal Data.
We may share your Personal Data:
With the partner company/companies you select or choose to send your data, questions, inquiries, etc. to, as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other locations worldwide, including hosting and production servers, and providers of data hosting and storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising) and IT services, for example;
With third parties, for the purpose of helping us manage the Store; and
With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transmission or transfer of all or part of our business, assets or capital (including matters related to bankruptcy or similar proceedings).
Personal Data and other information collected by us may be transferred to or accessed by entities belonging to the corporate group of our partner companies around the world, in accordance with this Privacy Policy.
When you visit the Store, it may store or retrieve information in your browser, whether in the form of cookies or other similar technologies. This information may be about you, your preferences, or your device, and is used primarily to make the Store work as you expect. This information generally does not directly identify you, but it may provide a more personalized internet experience.
Under this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, among others:
Through your browser or device: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, and the type and version of the internet browser you are using. We may use this information to ensure the Store works properly.
Use of cookies: Cookies enable the collection of information such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information, among other things, to personalize your experience using the Store, as well as to direct advertising to you based on your interests. We also collect statistical information about Store usage for the continuous improvement of our design and functionality.
If you do not want your information collected via cookies, you can configure cookies in the "options" or "preferences" menu of your browser. In the links below, you can find more details on how to adjust cookie preferences for the most popular internet browsers:
If you'd like to learn more about advertising and remarketing cookies, which are used to direct advertising based on each user's interests and how many times they've visited our site and their internet searches, visit:
Use of pixel tags and other similar technologies: Pixel tags (also known as web beacons and invisible GIFs) may be used to track Store user actions (including email recipients), measure the success of our marketing campaigns, and collect statistical data about Store usage and response rates. If you have ad personalization enabled on tools like Facebook, Google, or Bing, this information may be used to show you ads on their services.
If you do not wish to be tracked, you can request opt-out from each of these services:
We may hire behavioral advertising companies to obtain reports on Store advertisements across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use, or other users' use, of our Store and third-party websites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties. You can set your preferences in your browser's menu. Please note that if you change computers or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and each browser.
You may, at any time, request: (i) confirmation of whether your Personal Data is being processed; (ii) access to your Personal Data; (iii) correction of incomplete, inaccurate or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of your Personal Data to another service provider, provided this does not affect our industrial and trade secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities with which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) withdrawal of consent. Your requests will be handled with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that your Personal Data is shared only with its rightful holder.
Please keep in mind that in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled, and we may be unable to fulfill it due to compliance with legal obligations.
We seek to adopt the technical and organizational measures required by Data Protection Laws appropriate for protecting Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe your interaction with us is no longer secure (for example, if you believe the security of any of your accounts has been compromised), please notify us immediately.
The Store may, from time to time, contain hyperlinks that redirect you to websites of our partners, advertisers, suppliers, etc. If you click on any of these links to any of these websites, please remember that each website has its own privacy practices, and we are not responsible for those policies. Please review such policies before submitting any Personal Data to those websites.
We are not responsible for the collection, use, and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or app provider, social media platform, operating system, wireless internet service provider, or device manufacturer, including any Personal Data you disclose to other organizations through their apps, related to such apps, or published on our social media pages. We recommend you familiarize yourself with the privacy policy of each website you visit or each service provider you use.
If we modify our Privacy Policy, we will publish the new text on the Store with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change to the terms of this Privacy Policy, we may notify you using the contact information we have in our database or through a notice on our Store.
We remind you that we are committed to not processing your Personal Data in a manner incompatible with the purposes described above, unless otherwise required by law or court order.
Your continued use of the Store after any changes means you have accepted the revised Privacy Policy. If, after reading the revised version, you do not agree with its terms, please discontinue your access to the Store.
If you wish to exercise any of the rights set out in this Privacy Policy and/or under the Data Protection Laws, or resolve any questions related to the Processing of your Personal Data, please contact us at [email protected]. The person responsible for the Processing of Personal Data is Carla Visintini, legal representative of CARLA BERTOGNA VISINTINI DE CARVALHO (CNPJ 47.753.931/0001-24).
Our Store also serves customers outside Brazil, including the United States and countries in the European Union. If you are located in the European Economic Area (EEA), in addition to the rights already described in this Privacy Policy under the LGPD, you may also exercise the rights set out in the European Union's General Data Protection Regulation (“GDPR”), such as:
requesting access to, correction of, or deletion of your Personal Data;
restricting or objecting to the processing of your Personal Data;
requesting the portability of your Personal Data; and
lodging a complaint with the data protection authority in your country of residence.
The processing of your Personal Data in these cases is based on the performance of the purchase agreement (processing your order and international shipment), compliance with legal obligations (such as customs documentation), and our legitimate interest in improving the shopping experience. To exercise any of these rights, please contact us at [email protected].
Our sales to customers located in the European Union are currently occasional and do not constitute a recurring commercial channel. As such, we understand that we fall under the exception provided in Article 27 of the GDPR for occasional processing, not involving special categories of data, and posing no significant risk to the rights and freedoms of data subjects — which, at this time, exempts us from formally designating a Representative in the European Union. Should sales to the European Union cease to be occasional and become a recurring business channel, we will review this position and adopt the additional measures required by the GDPR, including the appointment of a Representative in the European Union.
If you have any questions about this policy, contact us:
📩 [email protected]
