At Carla Visintini, we work to make sure your biojewel arrives safely, quickly, and with the same care we put into making every piece. Below, we detail how our shipping process, timelines and costs work.
The total time for your order to arrive is processing time plus transit time:
Processing time (order prep): orders with payment approved by 12pm are shipped the same business day. Orders approved after that time ship the next business day.
Weekends and holidays: orders approved on these days are processed on the next business day.
Transit time: varies by region and the shipping method chosen at checkout.
Estimated total delivery time: check the exact estimate for your address on the product page or in the cart before completing your purchase.
Free shipping across Brazil on orders over R$350.00.
For orders under R$350.00, the shipping cost is calculated automatically at checkout, based on your delivery address.
We work with the leading carriers in Brazil to ensure the best route and value for every shipment:
Correios (Brazilian Post): PAC and SEDEX, nationwide.
Motorcycle courier: available for Maringá and surrounding area, subject to availability.
Direct handoff: available for pickup/delivery arranged directly with our team.
Transparency is our priority. As soon as your order ships:
You'll receive an automatic email with the tracking code.
You can follow your delivery status directly on the carrier's website.
Address: please double-check your details before completing your purchase. If a package is returned due to an incorrect or incomplete address, the cost of reshipping is the customer's responsibility.
Delivery attempts: the carrier makes up to 3 delivery attempts. If unsuccessful, the package is returned to our store in Maringá - PR, Brazil.
Packaging: every biojewel is shipped in protected, gift-ready packaging — part of the experience of receiving a Carla Visintini piece.
Email: [email protected]
WhatsApp: +55 (44) 99188-1612
Address: Av. dos Andradas, 352, Maringá - PR, Brazil
